WhatsApp Journey
The flow below shows the personalized WhatsApp flow for each unique user based on their actions.
First Message | |||
First Message | |||
Hi {{1}} 👋 🛫 Just a quick reminder about your London flight tomorrow: [Flight Number] 🌏We've put together a personalized list of things to do, to help you make the most of your time in [Destination]. Find your selection here 🔎 Can we help you find something more specific to do in <Destination>? Click below to get started. 👇 <Yes, help me find things to do!> | |||
Answer | |||
OPT IN | FREE TEXT | ||
Excellent! 👍 So, what kinds of things do you want to see or do? Choose one of the three options below. 👇 Top Attractions Hidden Gems Show me Everything | 🌏 If you’d like a few ideas and personalized recommendations for things to do in <Destination>, visit our website here 👇 <Find things to do> 🛫 Please be aware that this number is not monitored. If you need help with your flight reservation, please reach out to your travel agency. | ||
Answer | |||
TOP ATTRACTIONS | HIDDEN GEMS | SHOW EVERYTHING | NO RESPONSE |
✨ Check out the top attractions in <Destination>! Visit our website here 👇 <See Top Attractions> | 💎 Check out the hidden gems in <Destination>! Visit our website here 👇 <See Hidden Gems> | 💫 Check out our personalized recommendations for things to do in <Destination>! Visit our website here 👇 <See things to do> | Hi <Name> 👋 We're keen to help you make the most of your time in <Destination> 🌏 If you’d like a few ideas and personalized recommendations for things to do in <Destination>, visit our website here 👇 <See things to do> |
Reminder - Sent X hours later | |||
Hi <Name> 👋 💚 We hope you're having an amazing time in <Destination>. 💫Don’t forget, we've put together a personalized list of things to do to help you make the most of your time in <Destination>. Find your selection here 👇 <See things to do> | |||