Overview
Partner Overview
Hahn Air offers its distribution services exclusively to transportation companies and ticketing solutions to travel agents only. However, travellers benefit as well from being able to choose from more carriers, more routes and more destinations.
Hahn Air in HubSpot
Additional partner information:
Selling more than 100 operating airlines, flying on more the 5.000 different routes.
They also sell a few tickets on each individual O&D,
Top 30 O&D´s represent only around 20% of our total sales.
Branding materials
Please find HahnAir’s repository and materials here
Booking & Reservation information
Please find HahnAir’s booking count for english speaking consumers, last 6 months ( ):
[PREVIOUSLY Shared]
These are the TOP O&D (origin and destination pairs) shared by Hahn Air.
Booking (volume) count
These are the booking volume count as shared by partner and what they consider to be “a booking”.
H1_X1_ O&D´s_coupon numbers.xlsx
A coupoun (as per HahnAir):
Let´s say a booking contains a round trip MAD-BCN-MAD.
Sector MAD-BCN in coupon nr. 1
Sector BCN-MAD is coupon nr. 2
A booking, or better to say an electronic ticket can contain up to maximum 16 flight coupons.
Project Overview
Pre Kick-off call with Partner
Project / Partner Workbook
Placements / Customer Journey
ONGOING WORK & ENHANCEMENT
Holibob will get Consumer data (Booking/Record) from Hahn Air.
- @a user providing Hahn Air with Data Requirements and Sharing document by
Holibob to send WhatsApp (to consumers with mobile) or Email (to consumers without mobile)
Will be sent to English speakers
Will be sent 72 hours before travel (requested by Partner, @a user to confirm if yes or no)
Will be sent to people traveling to XX destination (tbc)
Note: Email will have a longer set up time due to us needing to set up domain & warm IP
Hahn Air has already confirmed they are ok with us leveraging the non-PII data to personalize the white label.
Holibob to create white label
We will land consumers on this white label from the WhatsApp message or the email.
Sync Sources
All Holibob
Locations
Ready to Go
Destination | Ready for Launch | Supply Count | Next Steps |
|---|---|---|---|
Madrid | 1619 | SQC has not vetted the products, just pulled the provided list. | |
Singapore | 581 | ||
Zurich | 283 | ||
Miami | 1052 | SQC has not vetted the products, just pulled the provided list. | |
Phuket | 568 | SQC has not vetted the products, just pulled the provided list. |
To Do
Destination | Timeline | Supply Count | Next Steps |
|---|---|---|---|
Capetown | 669 | SQC has not vetted the products, just pulled the provided list. | |
Athens | 1619 | SQC has not vetted the products, just pulled the provided list. | |
Bangkok | 1305 | SQC has not vetted the products, just pulled the provided list. | |
Santo Domingo | 202 | SQC has not vetted the products, just pulled the provided list. |
Data Requirements:
Data Requirements
Hahn Air have an propriety booking system. To pass us the data they will need to pass:
Booking create:
Booking delete:
Booking amend:
Link to Data Req doc shared with Breeze: https://docs.google.com/document/d/1Nmv50D-iLJPR_YrXgzCbY52FooazaEugknJHoXLENV4/edit?usp=sharing
Data Point | Use | Braze Name | Format |
|---|---|---|---|
Trip start date | Message is triggered based on this date - should be date their flight leaves | start_at | Formatted as strings in ISO-8601 |
Trip end date | This will be used if we want to add additional touchpoints -should be the date their return flight leaves | end_at | Formatted as strings in ISO-8601 |
Trip start location | To personalise messaging and to help target. Should be at city level eg. London, Berlin etc | trip_location_start | |
Trip endlocation | To personalise messaging and to help target. Should be at city level eg. London, Berlin etc | trip_location_end | |
Manage My Booking Link | To personalize message | booking_link | |
Customers Home Country | We only want to target specific countries | country | |
Customer Unique ID | Will use to identify customer in case of changes | external_id | |
Customers phone number | To send WhatsApp message | phone | Format in E.164 |
Customer Name | To personalize message | first_name | First name only |
Customer Email | To send email messages | ||
Booking id | This is so we can make updates if there is cancellation or amends | booking_id | |
Pax | We can use the number of people in booking to personalise message | pax_count | number |
Children | We can personalise message if we know there are children in the booking | pax_child_count | number |
Flight Class | We can personalise message if we know the travel class | flight_class | |
Trip start date | Message is triggered based on this date - should be date their flight leaves | start_at | Formatted as strings in ISO-8601 |